Terms of Service

Last updated: March 10, 2026

1. Agreement to Terms

By accessing or using the mobile applications and services provided by Smartlabs LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Smartlabs LLC provides mobile applications and related services, including but not limited to city guide applications, audio tour platforms, and travel-related digital products. Our services are designed to help users explore destinations, access travel information, and enhance their travel experiences.

3. User Accounts

When you create an account with us, you must provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Intellectual Property

The applications, content, features, and functionality are owned by Smartlabs LLC and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of our materials without our prior written consent.

5. Purchases and Subscriptions

Some features of our applications may require payment. By making a purchase, you agree to:

  • Pay all charges at the prices in effect when incurred
  • Provide valid payment information
  • The refund policies as stated at the time of purchase

Subscriptions automatically renew unless cancelled before the renewal date. You can manage subscriptions through your device's app store settings.

6. Prohibited Uses

You agree not to use our services:

  • For any unlawful purpose or to violate any laws
  • To exploit, harm, or attempt to exploit or harm minors
  • To send unsolicited promotional material
  • To impersonate or attempt to impersonate any person or entity
  • To interfere with or disrupt our services or servers
  • To attempt to gain unauthorized access to any portion of our services
  • To use any automated system to access our services

7. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

Travel information provided in our applications is for general informational purposes only. We recommend verifying important details such as opening hours, prices, and availability directly with venues and service providers.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, SMARTLABS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES.

9. Indemnification

You agree to defend, indemnify, and hold harmless Smartlabs LLC and its officers, directors, employees, contractors, and agents from any claims, damages, obligations, losses, liabilities, costs, or expenses arising from your use of our services or violation of these Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of any material changes by posting the new Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions about these Terms of Service, please contact us:

Smartlabs LLC

1209 Mountain Road Pl NE, Suite R

Albuquerque, NM 87110

United States

Email: [email protected]